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Transforming the way Healthcare Providers interact with PharmaCos by creating a pan-pharma marketplace for ordering samples

Industry: Healthcare

Role: Senior UX Designer 

Design team consisted of a Lead Designer and myself (Sr UX Designer). 6 month project. 

Responsibilities:​​

  • UX research interviews and synthesis

  • User flows

  • Rapid wire framing and prototyping

  • User testing

  • Hi-fidelity UI designs

  • Design QA

Incubated at Boston Consulting Group Digital Ventures (BCGDV) in collaboration with Eli Lilly & Company.

DiscoverRx is transforming the way Healthcare Providers interact with Pharma Reps by creating a digital marketplace for ordering samples. 

The current model of Provider to Pharma Rep relationship is inefficient and dependent on in-person visits by the Pharma Rep. Since each drug is associated with a unique Pharma Rep, Providers spend a significant amount of time and energy to contact representatives and request drug samples. Providers need to sift through outdated rolodexes to contact their Pharma Reps, navigate various Pharma websites to get information about drugs, and manage all their relationships and sample orders on notepads or spreadsheets. 

Sample ordering made easy

Streamlined Sample Ordering Process

  • DiscoverRx revolutionized the sample ordering process for healthcare providers by offering a centralized online platform. This streamlined approach resulted in faster sample browsing, selection, and ordering, improving provider efficiency and patient care.

 

Enhanced Access to Pharmaceutical Samples

  • Healthcare providers gained enhanced access to a wide range of pharmaceutical samples from multiple manufacturers through DiscoverRx. This expanded availability of samples empowered providers to explore and evaluate new medications, leading to improved treatment options for patients.

 

Simplified Inventory Management

  • DiscoverRx's platform facilitated simplified inventory management for healthcare providers. The intuitive interface and tracking features allowed providers to monitor sample usage, expiration dates, and reorder needs, ensuring optimal inventory levels and minimizing waste.

 

Facilitated Collaboration and Communication

  • DiscoverRx promoted collaboration and communication between healthcare providers and pharmaceutical manufacturers. The platform enabled direct interaction, feedback sharing, and information exchange, fostering stronger relationships and enhancing industry partnerships.

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